Thursday, March 12, 2009

Friday the 13th.

The day is not even here, but I am already close to crying.
I need to go to have my hair cut really badly. The only time I can go is Friday afternoon, when Chris is with his father. I made an appointment for tomorrow. The hairdresser is working at home in a place that is difficult to reach by public transportation, I always went there by bike, but I haven' used mine since...since P. left, but not because of him, because of the weather.
Anyway I decided to take up biking again, and this seemed like an ideal occasion. The tire as are 8naturally) flat, OK, I thought I am a big girl, I will pump them.I did that before.
But not with this bike. P. always did it. And I just cannot because it has a different valve than the usual and I just can't fit it into the pump...
Then I am trying to pay my Internet bill with this bon I get from the bank. When I ordered the service I asked about ten times to make sure I can use the bon. They said, yes, for 5500 Ft (from the 8000 Ft invoice) I can use it. Now I am trying to do it, and it says I can only pay 4490 Ft's with the bon, and overpaying is not possible. So it keeps denying my payment. I do not care for that darned 10 forints I just want to pay the bill.
Tried calling customer service. After minutes on an unbelievably long menu, there is music for a minute or so, and then the line breaks off ...
Having experience working in a call center I am extra sensitive when it comes to service. Partly I do understand that people are working at the other end, on the other hand I cannot stand when they don't do their job well.
Now why is it when I push the buttons for getting a new contract, there is some answer???

And what's coming tomorrow???

4 comments:

Isis said...

Anything is possible today, love. I was the daughter of the sultan of Oman in my dream, until the alarm went off this morning...
I understand your irritation at the call center though. It would p. me o. big time too !!!
I hope you can find a solution/helping hand for the bike ! and I do hope you get your haircut today (I am getting mine tomorrow, the 14th...)

herr_dr_nuss said...

it pisses off everyone girl. btw, call the number and speak to someone with new contracts and tell them you're going to cancel because you can't reach someone about paying a bill. you'll get service rather quickly.

is there a gas station nearby? they'll have a pump and someone will probably have the extra nozzle you need. L has a german bike with the type of connection you probably need. a bike shop or department store will carry what you need and it should cost very little. do get the tires filled as spring is coming!

Oman?

peony said...

Guess why I called the new contract number on the menue... there is something I DID learned at customer service. In a bank you have to push th enumber for blocking a stolen/lost card to get an operator the fastest...
The bike is italian I guess. I know I should take it to a shop and I will. I just didn't thought of it and wanted to be a big girl and take care of it myself (without P.)... And I guess I am also PMS-in badly.

h3dakota said...

Arrrrggghh, how frustrating! {{{hugs}}}